5 Steps to designing a company culture programme

Culture in modern business is everything. With a choice of places to work, top talent is now demanding workplaces which fit with their lifestyle. Millennials don’t just put up with a job - they see their job is as a part of them. It’s their life. It’s their identity. It's a part of who they are.


So, what's your company culture like?


Culture workshop
Credit: Bonneval Sebastien Source: Unsplash

A businesses 'Employee Experience' (EX) will affect it’s 'Customer Experience' (CX). Ultimately it will determine its success. Having happy and healthy employees who are motivated by what a brand stands for helps a business thrive. It will attract and retain the top talent and its people will be highly motivated. Customers notice.


But how do you get to this utopia of business life?


I define “culture” as the “collective behaviours, customs and beliefs of your people”. Whether you can define it clearly or not you will have a business culture. Most 'cultures' come into existence unconsciously - by accident. They usually form organically. At least initially. Cultures grow on the whim of individuals (usually company founders or prominent individuals within teams) with little or no thought or strategy involved. Occasionally this type of sporadic culture works. Most of the time they do not. They can breed “politics”, “siloed behaviours”, and “cliques”.