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Matt Davies
- Jun 8, 2020
- 5 min
Align your leadership behind a clear post-lockdown story
So lockdown is coming to an end. We are heading back to the 'new normal'. Customers are beginning to venture out. Suppliers are getting b
because [desired benefit] You might like to ask each leader to come to the workshop with their suggested statement and then work on refining and aligning around one. Maybe via discussion, reworking and voting. Here's an example: We want [to make customers feel so safe they stop worrying about covid-19 in our store]
because [happy customer
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